Shipping & Return Policy

Notice Please be advised for international orders there may be a delay up to 4-6 weeks for delivery due to Covid-19. PROCESSING TIME Within 24 Hours for Monday-Friday Orders
1-2 business days Saturday-Sunday Orders SHIPPING / ARRIVAL TIME Australia 3-5 Business Days Australia Express Post 1-2 Business Days Rest of the world 6-10 Business Days Please note that due to high demand on some handmade items the time for arrival will take 10-20 days. (A pop-up window will show). "These item's can't be shipped by Express post and will still take 10-20 day's to arrive"

Notice

Please be advised for international orders there may be a delay up to 4-6 weeks for delivery due to Covid-19.

PROCESSING TIME

Within 24 Hours for Monday-Friday Orders

1-2 business days Saturday-Sunday Orders

SHIPPING / ARRIVAL TIME

Australia 3-5 Business Days

Australia Express Post 1-2 Business Days

Rest of the world 6-10 Business Days

Please note that due to high demand on some handmade items the time for arrival will take 10-20 days. (A pop-up window will show). "These item's can't be shipped by Express post and will still take 10-20 day's to arrive"

FLAT RATE POSTAGE
Australia	AU$5.95
Canada	AU$24.00
Germany	AU$29.30
Spain	AU$29.30
France	AU$29.30
United Kingdom	AU$28.20
Greece	AU$23.80
Ireland	AU$28.20
Italy	AU$29.30
Everywhere	AU$31.80

Free Shipping.

Free Shipping On Orders Over $80 For Domestic.

Free Shipping On Orders Over $180 For Rest Of The World.

Delivery times are reliant upon normal Australia Post working hours and vary depending on where you live.

Can I can track my order?

Yes, your tracking order will be sent out once we dispatch your order.

Returns

We offer full credit refund on clothing within 7 days of delivery. Please return the item in its original, unmarked, unworn condition, in original packaging, within 7 days of receiving the item for full credit.

Please contact us at contactus@bolinostudio.com before returning an item within 3 days.

Buyer is responsible for return postage costs.

We cannot accept returns on pierce earrings for hygienic reasons or change of mind.

We accept returns on Jewellery for wrong item, damaged in a form of store credit.

All sale items purchased and not eligible for a refund or return.

Refunds

Contact us within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 12 hours of purchase

Mailing Address:
Send email to sales@bolinostudio.com for refund address in NSW 2557.